How to Deal with Negative and Positive Business Reviews

Most consumers research products and services before making a purchase. One of the most used sources is other people’s reviews. In fact, about 88 percent of consumers look at these reviews. So, it’s important to pay attention to how you handle negative and positive business reviews. The way that you handle the negative reviews says … More How to Deal with Negative and Positive Business Reviews

6 Simple Tips for Increasing Customer Engagement

Entrepreneurs often make the mistake of ignoring their customers. They believe that if sales are good and they offer a quality product or service that their customers will continue to make purchases. This isn’t always the case. If you want to boost sales and build trust with your customers, you need to focus on customer … More 6 Simple Tips for Increasing Customer Engagement